Building a custom home (WARRANTY)

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Your new home comes with an ACES Builder Limited Warranty, which includes the following coverage periods:
1) For a period of one (1) year, the workmanship and materials shall be free from construction defects;
2) For a period of two (2) years, the plumbing, electrical, heating and air conditioning delivery systems shall be free from construction defects;
3) For a period of ten (10) years, the major structural components shall be free from construction defects.

Please review the ACES Builder Limited Warranty and Performance Standards (98-page, 2.8MB .pdf) provided by Sendero Custom Homes for specific details of the coverage included in the purchase price of your new home. At closing you will be provided with a warranty binder that includes the manufacturer’s warranties to many of the items included in your home. Also included in your warranty binder will be a list of most of the subcontractors that worked on your home for your records.

WARRANTY NOTIFICATION: At closing, you will be given a warranty request form. If a warranty issue arises, you can fill out the form and submit it to us via fax or email. Except for emergencies, during the first year warranty service will be scheduled for two dates:
1) approximately one month after you have been living in your new home, and
2) after you've been in your house for eleven months.
Although a thorough punch-out will be performed on your new home, a few minor items may need to be addressed once you have been living in your home. Scheduling time for our clients to open their homefor multiple days to do warranty work can be inconvenient. To minimize the upheaval for our clients and our subcontractors we will make every effort to schedule your one- and eleven-month warranty adjustments on individual days.

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